Governance Page Client Stories

Healthy Adults

For the past ten years, Greg suffered from a host of medical and mental ailments. He was unemployed, uninsured, and homeless. Other agencies had attempted to help him in the past, but his health and living arrangements presented too many barriers. Prior to meeting with legal aid staff at ABC for Health, Greg felt completely helpless and had attempted three times to take his own life.
ABC started by enrolling Greg in SafeLink, which provides a free cell phone to low-income individuals. This simple act proved priceless as ABC attorneys and advocates were able to stay in close contact with Greg as they pieced together his relevant medical, employment, and financial information. ABC was able to help Greg overcome multiple processing errors by the county human service office, administrative hurdles at his local Social Security office, and a wrongful denial of public benefits. Greg was ultimately approved for disability benefits that allow him to obtain the medical treatment and prescriptions he needs. His disability benefits helped him pay for an apartment in town. Now, Greg is back working part time and is enjoying, as Greg puts it, “his new chance at life.”


Healthy Newborns

ABC met Rebecca and Brian in the hospital after their newborn son was admitted into a Madison Neo-Natal Intensive Care Unit. Shortly thereafter, their son was diagnosed with Cystic Fibrosis, a diagnosis they had now received for each of their four children. Both Rebecca and Brian worked full-time in their home town of Jefferson, WI, but the health insurance offered through Rebecca’s job didn’t cover the extensive medical services the children required. Brian’s insurance came with a $10,000 deductible, which was the cost of one month’s worth of medication for the children. The family applied for Medicaid coverage through the State, but received a denial.
ABC successfully challenged the insurance denial by proving the state had incorrectly calculated the household income and misapplied the Medicaid deductible rule. ABC then collaborated with the family’s doctor, durable medical equipment provider and pharmacy to ensure the children received the care, breathing devices, pharmaceuticals and enzymes prescribed by their doctor.
Brian wrote an email to the staff attorney that stated “you will never know what your help means to us. You saved our family. We are forever indebted to you.”

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